Welcome to Jefferson County Schools Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

To create a support request: click 'Open a New Ticket' and login with your K12 email address and password.

Featured Knowledge Base Articles

Minecraft: Education Edition

Are there training courses for educators?
How can I relate Minecraft to my current lesson plan?
Other Resources


JCS Virtual Toolbox Link
Screencastify How-To

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